Books By Bob Thompson
Hooked On Customers
Hooked On Customers is not about finding the right words. It is an insightful, highly informative book that propels businesses into action. It explores successful customer-centric businesses, examines the ways they execute their strategies, and provides practical recommendations for business leaders to more effectively execute their own strategies and outperform their competition.
A must-have for any business leader who wants to have a healthy relationship with customers, this book avoids the pitfalls that often plague others that offer business advice. Frequently, company leaders turn to consultants and other resources to recommend strategies that sound great but ultimately don’t have any real meaning because they are a series of words without a tie to actions.
Hooked On Customers helps leaders understand, adopt, and implement the five crucial habits so these leaders can achieve the results they need to enable their companies to not only survive in highly competitive, overcrowded markets but to dominate them, creating a legacy of success and inspiration along the way.Buy Now: