Holding The Calm: The Secret to Resolving Conflict and Defusing Tension with Hesha Abrams

If you agree it’s time to bring harmony and sanity back into our workplaces, communities, and families, you will want to attend this webinar sponsored by Berrett-Koehler Publishers!

Hesha Abrams, a master mediator who has written and spoken widely to audiences around the globe who are seeking a better understanding of conflict and pragmatic ways to resolve it, will be sharing her conflict resolutions secrets from her new book, Holding the Calm: The Secret to Resolving Conflict and Defusing Tension.

Today, professionals, such as yourself, must manage an increasingly frustrated workforce. You may have been taught leadership skills but not workable and immediate conflict management skills. It can be scary and confusing.

Hesha will teach you how to Hold the Calm with easy-to-use and absorb strategies to diffuse tension, resolve disputes, and re-channel arguments.

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