by Becky Robinson | Oct 20, 2010 | Leadership
Our local chain grocery store has a new initiative to cut waiting times in the check-out lines. Throughout the store, hanging posters feature photos (of real employees, presumably) proclaiming their commitment to faster customer service. At the front of the store,...
by Becky Robinson | Oct 2, 2009 | Leadership
Perseverance and perseveration: words from the same root, similar but nuanced. I first heard the word “perseveration” in my life before kids, when I worked with people who had experienced tramautic brain injury (TBI), helping them find services and...
by Becky Robinson | Sep 9, 2009 | Leadership
Having a strong sense of purpose is necessary for any leader. Before a leader can lead an organization with purpose, she needs to know and articulate her personal sense of purpose. A leader who is able to articulate and identify her mission in life is taking a most...
