Getting To Know Your People

Getting To Know Your People

In my last post, I wrote about the importance of leaders discovering and utilizing all the resources available to them. This is especially critical when it comes to identifying the strengths of your team. Discovering the gifts and abilities of your team can be as...
Leadership for Kids

Leadership for Kids

This week, across America, schools are celebrating Red Ribbon Week. Held in the last week of October each year, Red Ribbon week, according to the Drug Enforcement Agency’s website, is the nation’s oldest and largest drug prevention program. To complement...
Customer Focus

Customer Focus

Our local chain grocery store has a new initiative to cut waiting times in the check-out lines. Throughout the store, hanging posters feature photos (of real employees, presumably) proclaiming their commitment to faster customer service. At the front of the store,...
What Customers Want

What Customers Want

In my last post, I wrote that the easiest way to figure out what customers want is to start with what you want. The Golden Rule is a great starting place for leaders who want to improve their focus on customers. Use your own experiences as a customer to help you get...
Guest Post | Results Worth Measuring

Guest Post | Results Worth Measuring

Today’s guest post comes from Timothy Morris, who blogs at Intentional Influence. Tim is a former Marine, a husband, and a dad. He loves to travel and plans to start an online business, write, and speak about leadership topics. He has a Master’s degree in...