Getting To Know Your People

Getting To Know Your People

In my last post, I wrote about the importance of leaders discovering and utilizing all the resources available to them. This is especially critical when it comes to identifying the strengths of your team. Discovering the gifts and abilities of your team can be as...
Discovering Resources

Discovering Resources

My friend Jill has a new boss at the executive level. An outside hire, this new VP is finding her place with a new job within a new organization. As she transitions, one of her most important tasks is discovering the resources available to her and using them...
Leadership for Kids

Leadership for Kids

This week, across America, schools are celebrating Red Ribbon Week. Held in the last week of October each year, Red Ribbon week, according to the Drug Enforcement Agency’s website, is the nation’s oldest and largest drug prevention program. To complement...
Customer Service and Social Media

Customer Service and Social Media

Through social media channels, organizations have the opportunity to interact with customers in a way that is positive and meaningful. Businesses can relate to customers where they are and in the moment. Customer-focused social media efforts begin with a commitment to...