by Becky Robinson | Oct 25, 2010 | Social Media
Through social media channels, organizations have the opportunity to interact with customers in a way that is positive and meaningful. Businesses can relate to customers where they are and in the moment. Customer-focused social media efforts begin with a commitment to...
by Becky Robinson | Oct 16, 2009 | Social Media
The internet and social media sites offer ways for people to connect in unprecedented ways: sharing knowledge, ideas, insights, and opinions with one another at a pace that can be dizzying at times. In today’s world, people who want to make a difference and...
