What Customers Want

What Customers Want

In my last post, I wrote that the easiest way to figure out what customers want is to start with what you want. The Golden Rule is a great starting place for leaders who want to improve their focus on customers. Use your own experiences as a customer to help you get...
We’re All Customers

We’re All Customers

We’re all customers. I am a customer of our local bank, our not-so-local mortgage company. As a parent, I am a customer of our daughter’s school. I’m a customer of our utility companies, our insurance company, our waste removal company, our...
Guest Post | Results Worth Measuring

Guest Post | Results Worth Measuring

Today’s guest post comes from Timothy Morris, who blogs at Intentional Influence. Tim is a former Marine, a husband, and a dad. He loves to travel and plans to start an online business, write, and speak about leadership topics. He has a Master’s degree in...
Results

Results

This weekend, as part of a backyard improvement project, my husband Eric, his brother, and his dad, moved 36 cubic yards of dirt from our driveway in wheelbarrows. It took two trips for the delivery truck to get all the dirt to our home and most of two days for the...