by Becky Robinson | Dec 20, 2010 | Social Media
This week, I spent a half hour on the phone with Grant Webster talking about the power of social media. We live in the same town, minutes apart. I met him through Jim Lange; Jim and I attend the same church. I met Jim, though, initially, through social media. And the...
by Becky Robinson | Oct 25, 2010 | Social Media
Through social media channels, organizations have the opportunity to interact with customers in a way that is positive and meaningful. Businesses can relate to customers where they are and in the moment. Customer-focused social media efforts begin with a commitment to...
by Becky Robinson | Oct 22, 2010 | Social Media
In a previous post, I offered some suggestions for beginning to use Twitter as an resource for learning. I am convinced that the single biggest way to learn on Twitter is by asking questions. In many ways, you can use Twitter like – or instead of – a...
by Becky Robinson | Oct 13, 2010 | Social Media
This is the fourth post in our online learning resources series. If you’ve never used Twitter, you will need an introduction to Twitter before you can begin to use it as a resource for learning. Our white paper, Twitter for Beginners, is a great place to start....
by Becky Robinson | Jan 20, 2010 | Social Media
This month, the posts at the LeaderTalk blog have focused on the theme “A leader values and engages others.” While brainstorming post topics, I remembered Monica Diaz, one of the most encouraging people I know on Twitter. Monica is the Director of Quidam...
