by Carrie Koens | May 9, 2014 | Influence Building
You’ve already met Amy, Rachel, Christy, Elizabeth, and Megan, but today I am so pleased to introduce you to another behind-the-scenes member of our team. You may recognize her name if you’ve been a part of our recent book launch teams. Joanna is the sweet...
by Becky Robinson | May 5, 2014 | Leadership
Five years ago, I started blogging about leadership on a blog called LeaderTalk. Many of the bloggers on today’s list supported my early efforts. In fact, Dan McCarthy, who generously offered us the opportunity to host this month’s carnival, was one of the...
by Carrie Koens | May 2, 2014 | Book Launch
If we were chatting in real life and I asked about your worst customer service experience, I would bet that you could come up with at least one story to share. My “never again” list includes a major airline and a cell phone company. But it can go both...