May 2014 Leadership Development Carnival

May 2014 Leadership Development Carnival

Five years ago, I started blogging about leadership on a blog called LeaderTalk. Many of the bloggers on today’s list supported my early efforts. In fact, Dan McCarthy, who generously offered us the opportunity to host this month’s carnival, was one of the...
Featured on Friday: Bob Thompson

Featured on Friday: Bob Thompson

If we were chatting in real life and I asked about your worst customer service experience, I would bet that you could come up with at least one story to share. My “never again” list includes a major airline and a cell phone company. But it can go both...