In today’s world, you don’t have to pack luggage to experience different cultures and people. If you design or deliver online learning for participants within a multinational organization, you are also working in a global classroom. Whenever we work in global classrooms, the opportunity for misunderstandings and cultural mistakes increases, which can interfere with learning transfer.
There are two great ways to gain knowledge to avoid mistakes: Experience the challenges yourself and discover the lessons, or learn from the experiences of others. Destination Facilitation brings together a team of talent development professionals to share their knowledge and wisdom to guide others toward productive training results.
The world may seem to be getting smaller and more familiar, but that doesn’t mean the same instructional techniques or training styles work everywhere. Organizations worldwide need talent development professionals who can design and deliver learning content that meets the needs of diverse work-forces.
Destination Facilitation is rich in tips for creating incredible training experiences around the globe. This book brings together a team of 16 expert trainers to share their knowledge and wisdom on productive training results, whether you’re in Abuja or Zurich. These explorers present the best techniques for needs assessments, design processes, facilitation, and classroom management in whatever country or region you’re visiting.
Contributors include Matthew Axvig, David Brown, Alfredo Castro, Dan DeRoche, Bahaa Hussein, Fady Kreidy, Chan Lee, Claudia Salazar, Deniz Senelt Kalelioglu, David Smith, Donna Steffey, Marby Tabungar, Hamza Taqi, Kedar Vashi, Denise Walker, and David Xue.
Get to know your audience and master body language dos and don’ts. Plan for the logistics and technology constraints of training abroad. And avoid the cultural mistakes that interfere with learning transfer.
When the opportunity to design and deliver training in another country arises, don’t miss out. With Destination Facilitation, you’ll be prepared to say yes!
Meet the Author
Donna Steffey, MBA, CPLP, President of Vital Signs Consulting, is an international trainer, author, facilitator of the ATD Master Trainer™ Program and adjunct faculty at Lake Forest Graduate School of Management. Donna has designed and delivered programs with global audiences in 25 countries. She uses her platform experience to educate, inspire, and coach helping organizations achieve their desired business results
Global organizations such as Underwriters Laboratory, Boeing, Phillip Morris, and Novartis have found that after Donna’s workshops people were more self-directed, open to new ideas, and mindful of their responsibilities. Donna uses a blend of information, self-discovery, fun, and story to create a vital learning experience.
Donna is certified to deliver Cultural Intelligence assessment and workshops and the EQi, an Emotional Intelligence Assessment as well as various personality assessments. Donna designs and facilitates programs that help participants achieve their high performance results.
Praise for the Book
“Donna Steffey and her team of international experts from 15 countries provide you with tips, plans, advice—and even warnings—for excellent design and delivery in every part of the world. Destination Facilitation is your complete guide to becoming a cultural role model around the globe.“
—Elaine Biech, Author of The Art and Science of Training
“Educators, trainers, facilitators, and the like will benefit from the myriad lessons for years to come. As an international speaker and trainer myself, I feel even more equipped to engage, teach, and inspire people all over the world.”
—Jim “Mr. Energy” Smith Jr., CSP, President and CEO, Jim Smith Jr. International
“Donna Steffey has developed a marvelous book with a clever presentation format and an impressive group of contributors. This is a must-read for anyone who facilitates programs across borders.”
—Jack J. Phillips, Chairman, ROI Institute, Author of 75 Books
“Destination Facilitation is an invaluable resource for anyone who wants to grow as an international trainer. The book’s authors provide essential cultural tips and recommendations, along with anecdotes that come from their rich expertise. It has a permanent place in my travel bag!”
—Claudio Olmedo, Trainer and Specialist in High-Impact Learning, Co-Founder, Acción Globa