Social Media Communication

Social Media Communication

Picture yourself in the center of a large auditorium, wearing a blindfold. The blindfold is a wispy, translucent fabric… so you can see the people around you: their form, their coming and going; you can identify a few familiar faces. What you can’t see is...
Reflective Listening

Reflective Listening

Whenever I hang up the phone after talking to my friend Lisa, I always feel better than I did before the call. It’s not because she makes me laugh, although she often does; it’s not because she asks good questions or because she affirms and encourages me,...
A Medium to Match Your Message

A Medium to Match Your Message

In any given day, I communicate by sharing information in many different ways. I talk to my daughters, my husband, my friends and neighbors, and anyone else I happen to see, face to face. I send emails — lots of them. I make phone calls; I text; I send Facebook...
Fatherhood and Conversations

Fatherhood and Conversations

Wally Bock says that being a father, like being a boss, is all about conversations. In his own life as both a leader and a father, he has seen the value and impact of communicating well with others. Conversations with his children formed the foundation of his...