Why Responsiveness Matters to Me

Why Responsiveness Matters to Me

In crafting core values for our company, I landed on responsiveness as especially important for the kind of work we do. With so many different communication channels and nearly constant information overload, I wanted to be sure that we focused our attention on staying...
4 Secrets to Mastering the Art of Responsiveness

4 Secrets to Mastering the Art of Responsiveness

I heard screams, expletives and loud banging coming from a neighboring office. Then, silence. Then . . . sobbing. What had happened? An error in responsiveness. An error that taught me one of my biggest lesson in communicating with others. Take a breath. Slow down. In...
Generosity is Always the Right Choice

Generosity is Always the Right Choice

Of all our core values, generosity is the one I most enjoy incorporating into work and life. Giving is fun. When I give, I can immediately notice the benefit I am bringing to the person receiving the gift. More than that, what I receive in return is often far more...
Flexibility in Hiring

Flexibility in Hiring

Our team is a great hybrid of virtual and local. In the beginning of my company, I hired mostly remote team members and enjoyed the flexibility of finding the right person for each role; without the limit of geography, I could hire anyone. As the company grew and...