Seeing Yourself the Way Others See You

Seeing Yourself the Way Others See You

Quick, tell me. How do you see yourself? Do you look at yourself with critical eyes, noticing shortcomings, failures, and missteps? Do you focus on the not-good-enoughs? Or, do you see yourself with kind eyes? Do you focus on your best qualities and accomplishments?...
One Easy Way to Listen to Your Customers

One Easy Way to Listen to Your Customers

Are you listening? One of the most important ways you can use social media to build your business is to LISTEN. Listening is the perfect place to begin. To get started today, I suggest that you sign up for Google alerts relevant to your business or industry. One great...
I’m Not the Only One Listening

I’m Not the Only One Listening

You know I love Twitter, right? I’ve written a lot about my enthusiasm for Twitter. So, this morning, when a Facebook friend— his name is Brian— posted a link to his brand new blog, I asked him if he uses Twitter. His response: “I’m on Twitter, but it’s...
Reflective Listening

Reflective Listening

Whenever I hang up the phone after talking to my friend Lisa, I always feel better than I did before the call. It’s not because she makes me laugh, although she often does; it’s not because she asks good questions or because she affirms and encourages me,...
What Are You Doing Right?

What Are You Doing Right?

A few weeks ago, during an episode entitled “The Duel”, Michael Scott reached an important milestone in his career at Dunder Mifflin, where he presides over the Scranton, PA branch as regional manager. Michael’s boss called him for an face to face...